Privacy Policy
Last Updated: January 2026
Who We Are
PhoneSwitcher is an independent telecom reseller based in the UK.
Contact: [YOUR NAME], [YOUR ADDRESS], support@phoneswitcher.co.uk
What Data We Collect
- Name and contact details (when you call or email)
- Phone number and current provider (for switching)
- Call recordings (for training and quality)
- Website usage data (via cookies)
How We Use Your Data
- To process your mobile switch
- To provide customer support
- To comply with regulatory requirements (Ofcom, ICO)
- To improve our services
Who We Share With
- Network providers (O2, EE, Vodafone, Three) for activation
- Payment processors for billing
- Regulators (Ofcom, ICO) as required by law
Your Rights
- Access your data
- Correct inaccurate data
- Delete your data
- Object to processing
Data Retention
We retain your data for 6 years to comply with UK tax and telecom regulations.
Contact Us
Email: privacy@phoneswitcher.co.uk
Post: [YOUR FULL UK ADDRESS]
ICO Registration
PhoneSwitcher operates as a small business and is exempt from ICO registration requirements.